At Giggle Stitch Baby, we want you to be completely happy with your purchase. If for any reason you are not satisfied, we’re here to help.
You may return eligible items within 14 days of receiving your order.
To qualify for a return, items must:
Be unused and unworn
Be in their original condition
Include original packaging and tags
Be accompanied by your proof of purchase or order number
For hygiene and safety reasons, some items may not be eligible for return once opened or used.
The following items cannot be returned unless faulty or damaged:
Worn or washed baby clothing
Used blankets or bedding
Personalised or custom-made items
Items marked Final Sale
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
Include:
Your order number
A description of the issue
Photos of the item
We will arrange a replacement or refund as quickly as possible.
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If approved:
Refunds will be processed to your original payment method
Please allow 5–10 business days for the refund to appear depending on your bank or payment provider.
Customers are responsible for return shipping costs.
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking.
If you would like a different size, colour, or product, please return the original item and place a new order.
If you have any questions about returns or refunds, please contact us:
Email: giggleandstitchbaby@gmail.com
Business Name: Giggle Stitch Baby
Return address
GIGGLE & STITCH BABY 3 Queens Gate Halifax HX30EQ West Yorkshire